Refund policy
At Trust The Process DMV, many of our apparel products are made to order specifically for you. Because of this, we do not accept returns or exchanges for change of mind, incorrect size selection, or preference after an item has entered production.
Please review product descriptions and size information carefully before placing your order.
If your order arrives damaged, defective, misprinted, or you receive the wrong item, please contact us within 30 days of delivery at ttp.dmv301@gmail.com.
Please include:
- Your order number
- A description of the issue
- Clear photos of the item and packaging where applicable
Once the issue is reviewed, we may provide a replacement or refund depending on the circumstances.
Cancellations
Orders may only be cancelled or changed before production has started. Because many products enter production quickly, we cannot guarantee that cancellation requests can be completed.
Custom or Personalized Products
Custom, personalized, and made-to-order products cannot be returned or exchanged unless they arrive damaged, defective, or incorrect.
Refunds
Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.
For any questions, contact us at: